Talk to our team at Godz Casino
Live chat, 24/7
Agents reply around the clock. Logged-in players get their account pulled up instantly.
Help with your account
Pending withdrawal, a deposit that did not land or documents to upload: it is all in your account area.
Not a member yet?
Sign up, verify your email and claim the welcome package on your first deposit.
Every new account gets the welcome package on the first deposit.
Before you write
Whatever the question, you reach real people who know the site. Tell us what happened and we take it from there.
Taking a break
If gambling stops being fun, ask us for a cool-off period or self-exclusion. Help lines are listed in the footer of every page.
Hours and response times
We are online 24/7. Typical reply time: a few minutes on live chat.
Help us help you faster
A username, a time and one screenshot are usually enough for us to find what happened. Never send us your password: we will never ask for it.
If something went wrong
Complaints are logged, reviewed by a second person and answered by e-mail. Keep your reference number for any follow-up.
Where to write
Write to [email protected] from the address linked to your account. Logged-in players can also open the live chat at any time.
Documents
Before a first withdrawal we may ask for identity documents. Upload them in your account or send them to [email protected].
One last thing
Feedback about the site is welcome at the same address. We use it to decide what to fix next.
Send us a message
Thank you!
Your message has reached our team. We usually reply within a few hours.